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Frequently Asked Questions

Latest news regarding COVID-19

Information about the County’s battle against COVID-19 and its efforts to help businesses reopen is changing rapidly, with frequently shifting mandates from the State of California. To help keep residents up-to-date on these changes, the County issues news updates on an almost daily basis. You can visit our County Updates and News page for the latest information.

Better yet, you can sign up here to get Updates and receive them in your email in-box. The County also maintains a COVID-19 dashboard with regularly updated information on the data and scope of the disease.

Since this can change frequently, we suggest referring to the State of California’s Blueprint for a Safer Economy page, which provides a regularly updated list of business sectors and their opening status.

Research has shown that the wearing of face coverings significantly reduces the spread of the disease. This is largely because we’ve learned that people can be asymptomatic — meaning you can be infected with the disease without showing any symptoms — and therefore spread it to others unknowingly. Recognizing this, the California Department of Public Health requires Californians to wear face coverings in most settings outside the home, specifically:

  • Inside, or in line to enter, any indoor public space
  • Obtaining services from the healthcare sector in settings including, but not limited to, a hospital, pharmacy, medical clinic, laboratory, physician or dental office, veterinary clinic, or blood bank
  • Waiting for or riding on public transportation or paratransit, or while in a taxi, private car service, or ride-sharing vehicle
  • Engaged in work, whether at the workplace or performing work off-site, when:
    • Interacting in-person with any member of the public
    • Working in any space visited by members of the public, regardless of whether anyone from the public is present at the time
    • Working in any space where food is prepared or packaged for sale or distribution to others
    • Working in or walking through common areas, such as hallways, stairways, elevators, bathrooms and parking facilities
    • In any room or enclosed area where other people are present and unable to physically distance
  • Driving or operating any public transportation or paratransit vehicle, taxi, or private car service or ride-sharing vehicle when passengers are present. When no passengers are present, face coverings are strongly recommended.
  • While outdoors in public spaces when maintaining a physical distance of six feet from persons who are not members of the same household or residence is not feasible.

Secular weddings are permitted to the same parameters as religious and following that guidance even in a non-religious venue.

Wedding ceremonies (religious or non-religious) are permitted following the Place of Worship guidance https://covid19.ca.gov/pdf/guidance-places-of-worship.pdf.

Outdoor venues are limited by their natural limits depending on the size of the space that permits the distancing required.

Wedding receptions/parties are not permitted at this time.

When larger gatherings and receptions will be permitted will depend on public health metrics and cannot be predicted in advance. Please continue to follow the reopening of the state here https://covid19.ca.gov/roadmap/#top.

School districts in the County are making their own determination on how they will provide instruction during the pandemic.

Elementary school (TK-6th) may submit a waiver for consideration by the County Interim Health Officer and the California Department of Public Health to resume in-class instruction according to their approved plan. For more information on TK-6th school waivers, please visit https://sbcovid19.com/schools.

Our local colleges and universities are also considering options for the 2020/2021 school year, and interested residents should check the website of their individual campus for direction.

Yes, the County Interim Health Officer is allowing music, TV, and film production to resume. Entertainment is considered an essential sector and should follow the film and TV production guidance https://covid19.ca.gov/industry-guidance/#top.

To reduce the risk of COVID-19 transmission, productions, cast, crew and other industry workers should abide by safety protocols agreed by labor and management. Back office staff and management should follow the guidance for office workspaces.

Please note that live performances with in-person audiences are not permitted either indoors or outdoors. Band members or musicians performing for an on-line audience or for an audience in cars must physically distance from each other.  The state is working on guidance on live performances which will be issued when finalized.

CORONAVIRUS and COVID-19: THE BASICS

Coronaviruses are a group of related RNA viruses that cause diseases in mammals and birds. In humans, the viruses cause respiratory infections that range from mild to lethal. We currently are dealing with the “novel coronavirus,” which is officially labeled SARS-CoV-2. COVID-19 is the disease caused by the novel coronavirus.

Symptoms may appear within 2 to 14 days after exposure. Symptoms reported for patients with COVID-19 have included:

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

The virus is thought to spread mainly from person-to-person, largely between people who are in close contact with one another (i.e., within about 6 feet).  Respiratory droplets are produced when an infected person coughs, sneezes, talks or sings; these droplets can then land in the mouths or noses of nearby people or even be inhaled into the lungs. The droplets may also land on hard surfaces (such as countertops and door handles) and then be transmitted to humans when such surfaces are touched.

Studies suggest that COVID-19 may be spread by people who are asymptomatic — that is, someone who show no symptoms of the disease. That’s why wearing masks is so important: a mask can help prevent the spread of the virus from people who have no idea they’re infected.

If you develop symptoms of COVID-19, including fever, aches, a cough or shortness of breath, call your healthcare provider before seeking care.  Do not simply show up at your doctor’s office, which might put others at risk. Your doctor or other healthcare provider can advise you regarding next steps, which might include arranging a COVID-19 test.

You should also take the following precautionary measures: avoid contact with sick individuals and wash hands often with soap and warm water for at least 20 seconds. You can use the CDC Self-Checker as a guide to help you make decisions and seek appropriate medical care.

People who are at higher risk of getting very sick from this illness include:

  • Older adults (approximately 80% of COVID-19 related deaths are to people age 65 and older)
  • Individuals with compromised immune systems
  • Individuals who have serious chronic medical conditions, including:
    • Heart disease
    • Diabetes
    • Chronic lung disease
    • Kidney disease
    • Liver Disease
    • Obesity

It is especially important for you to take actions to reduce your risk of getting sick with the disease if your age or health condition put you at higher risk for serious illness.

There currently is no treatment specifically approved for this virus. Among those who have tested positive for COVID-19, approximately 20% have symptoms that require hospitalization. While hospitals cannot “cure” COVID-19 patients, they can provide supportive care to help moderate patients’ symptoms. Because there is no treatment for COVID-19 at this time, it is important to learn how to protect yourself and prevent the spread of the disease.

  • Maintain Social Distancing. Social distancing is a practice recommended by public health officials to stop or slow the spread of contagious diseases. It requires the creation of physical space between individuals, including an effort to minimize group gatherings as much as possible, and tactics to create space between individuals when events or activities cannot be modified, postponed, or canceled. Most experts believe that maintaining approximately six feet of space between individuals will help stem the spread of the coronavirus.
  • Cover your mouth and nose with a cloth face cover when around others. You could spread COVID-19 to others even if you do not feel sick. Wear a cloth face cover when leaving your home or when it is impossible or impractical to maintain social distancing.
  • Clean your hands often. Wash your hands often with soap and water for at least 20 seconds, especially after you have been in a public place or after blowing your nose, coughing, or sneezing. If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry. Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Cover coughs and sneezes. Always cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow. Throw used tissues in the trash and immediately wash your hands.
  • Clean and disinfect. Clean AND disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks. If surfaces are visibly dirty, clean them. Use detergent or soap and water prior to disinfection.

All public testing locations are now open to any resident, regardless of whether or not they are experiencing current symptoms.  The County has established several stationary or “walk-up” testing sites, which are open Monday through Friday (by appointment only).  For up-to-the-minute information on testing sites, please see our community testing page here.

Call the San Bernardino County Health Center at (800) 722-4777. Do not go to the Health Center without calling first. The Health Center staff will ask personal information to determine your options for testing or care based on self-reported symptoms and other criteria.

You also should check to see if you’re eligible for either Medi-Cal or Covered California.

We have established community drive-through and walk-up testing events in a variety of convenient locations throughout the County. Getting tested is free of charge and does not require health insurance or a doctor’s prescription. However, you do need to make an appointment in advance.  Please check our Testing Sites page for the most recent information on testing, including current testing locations.

Employers cannot ask for a negative COVID-19 test result due to HIPAA regulations.

The County does not provide documentation containing lab results for drive-through or walk-up/stationary testing. Residents must create a patient portal on LabCorp to access their results and can print them directly from the portal. If you need documentation in order to return to work, provide your primary care doctor with your test result and ask him or her to write you a return to work release.

Contact Tracing

Contact tracing is used by health departments to prevent the spread of an infectious disease. In general, contact tracing involves identifying people who have an infectious disease, known as cases, and the people who they came in contact with, known as contacts. Health departments work with cases and their contacts to slow or stop the spread of a disease. This includes asking people with COVID-19 to isolate themselves and asking their contacts to quarantine themselves at home. To learn more about isolating and quarantining, see Centers for Disease and Control Prevention’s (CDC) Quarantine if You Might be Sick.

  • Interviewing people with COVID-19 by telephone or online survey to identify contacts, or everyone they had close contact with during the time they may have been infectious
  • Notifying contacts of their potential exposure
  • Referring contacts to testing
  • Monitoring contacts for signs and symptoms of COVID-19
  • Connecting contacts with services they might need during the self-quarantine period

To prevent the further spread of disease, people who had contact with someone with COVID-19 are encouraged to stay home and maintain a physical distance of at least 6 feet from others until 14 days after their last exposure to a person with COVID-19. Contacts should monitor themselves by checking their temperature twice daily and watching for symptoms of COVID-19. Click here to learn about the symptoms of COVID-19.

Generally, contact tracing includes the following:

  • Case investigation: Public Health staff work with a positive COVID-19 case to help them identify everyone they have had close contact with during the time they may have been infectious. Click here to see the case investigation workflow.
  • Contact tracing: Public Health staff begin contact tracing by notifying exposed contacts of their potential exposure as rapidly and sensitively as possible, without revealing the infected patient’s identity. Click here to see the contact tracing workflow.
  • Contact support: Contacts are provided with education, information, and support to help them understand their risk, what they should do to separate themselves from others who are not exposed, and how to monitor themselves for illness. In addition, they are informed of the possibility that they could spread the infection to others even if they do not feel ill.
  • Self-quarantine: Contacts are encouraged to stay home, monitor their health, and maintain social distance (at least 6 feet) from others until 14 days after their last exposure to the infected patient, in case they also become ill.

Case investigation is the identification and investigation of patients with confirmed and probable diagnoses of an infectious disease like COVID-19. Click here to see the case investigation workflow.

Contact tracing is part of a case investigation, where staff identifies, monitors, and supports the patient’s contacts who have been exposed to, and possibly infected with, the virus. Click here to see the contact tracing workflow

Based on the CDC, a close contact is someone who was within 6 feet of an infected person for at least 15 minutes starting from 48 hours before illness onset until the time the patient is isolated. Close contacts should stay home, maintain social distancing by staying at least 6 feet away from others, and self-monitor until 14 days from the last known exposure date.

If you are diagnosed with COVID-19, staff from the Department of Public Health (DPH) may contact you to check-in on your health, discuss who you’ve been in contact with, and ask where you spent time while you may have been infectious and able to spread COVID-19 to others. You will also be asked to stay at home and self-isolate, if you are not doing so already. To learn more about isolating and quarantining, see Centers for Disease and Control Prevention’s (CDC) Quarantine if You Might be Sick.

Instead of waiting for DPH to contact you, you can also complete the San Bernardino County COVID-19 Case Survey. Fill in any information the survey asks for fully and completely, especially the contacts section. All responses will be automatically sent back to DPH. You will only be contacted by DPH if any essential information is missing.

 Your name will not be revealed to those you may have exposed, even if they ask.

  • Self-isolation means staying at home in a specific room away from other people and pets and using a separate bathroom, if possible.
  • Self-isolation helps slow the spread of COVID-19 and can help keep your family, friends, neighbors, and others you may come in contact with healthy.
  • If you need support or assistance while self-isolating, please let Public Health staff know so they can help get you the necessary assistance that you need.

Symptoms of COVID-19 can include fever or chills, cough, shortness of breath or difficulty breathing, fatigue, muscle or body aches, headache, new loss of taste or smell, sore throat, congestion or runny nose, nausea or vomiting, and diarrhea. If your symptoms worsen or become severe, you should seek medical care. Severe symptoms include difficulty breathing, persistent pain or pressure in the chest, confusion, inability to wake-up or stay awake, or bluish lips or face.

If you have been in close contact with someone who has COVID-19, DPH staff might contact you to let you know that you’ve been exposed to COVID-19.

You should stay at home and self-quarantine for 14 days, starting from the last day you were possibly exposed to someone with COVID-19. Public Health staff will help identify the dates of your self-quarantine. You should also get tested. To see testing sites in the county, visit https://sbcovid19.com/testing-sites. Continue to quarantine while waiting for your test results.

  • Self-quarantine means staying home, monitoring your health, and maintaining social distancing (at least 6 feet) from others at all times.
  • If you need to be around other people or animals in or outside of the home, wear a cloth face covering. This will help protect the people around you.
  • If you need support or assistance with self-quarantine, please let Public Health staff know so they can help get you the necessary assistance that you need.

You should take your temperature twice a day and watch for symptoms of COVID-19. Contact your health care provider if you are showing symptoms. You should also notify those who you recently had close contact with if you become ill, so that they can monitor their health. If your symptoms worsen or become severe, you should seek medical care. Severe symptoms include trouble breathing, persistent pain or pressure in the chest, confusion, inability to wake or stay awake, or bluish lips or face.

Refer to the California Department of Public’s guidance Responding to COVID-19 in the Workplace for employers. Employers should also consult:

In most cases, you do not need to shut down your facility. If it has been less than 7 days since the sick employee has been in the facility, close off any areas used for prolonged periods of time by the sick person:

  • Wait 24 hours before cleaning and disinfecting to minimize potential for other employees being exposed to respiratory droplets. If waiting 24 hours is not feasible, wait as long as possible.
  • During this waiting period, open outside doors and windows to increase air circulation in these areas.

If it has been 7 days or more since the sick employee used the facility, additional cleaning and disinfection is not necessary. Continue routinely cleaning and disinfecting all high-touch surfaces in the facility.

Follow the CDC cleaning and disinfection recommendations.

For more information about strategies and recommendations for employers responding to COVID-19, including those seeking to resume normal or phased business operations, see the CDC’s Interim Guidance for Businesses and Employers Responding to Coronavirus Disease 2019 (COVID-19).

Employers of businesses that provide essential services based on the state’s guidance are strongly encouraged to establish and maintain a workplace monitoring program, no matter if it’s a large or small business. The monitoring program should include the following:

  • Pre-screening – the employer or a designee should measure an employee’s temperature with a non-contact device before they enter the workplace building. Individuals who refuse to comply and those with a temperature above 100 degrees should be denied entrance.
  • Monitoring – all employees should self-monitor for symptoms of COVID-19.
  • Face coverings – employees must wear a face covering at all times.
  • Physical distancing – employees must maintain 6 feet of distance and practice physical distancing whenever work duties safely allow.  
  • Disinfecting and cleaning – ensure workplaces are routinely cleaned and disinfected, including offices, common areas and restrooms, high-touch surfaces, and shared equipment.

Employees who are diagnosed with COVID-19 or are exposed to someone who was diagnosed with COVID-19 should complete the San Bernardino County COVID-19 Case Survey. Fill in any information the survey asks for fully and completely, especially the contacts section. All responses will be automatically sent back to DPH. You will only be contacted by DPH if any essential information is missing.

Yes, you are still considered a close contact even if you were wearing a face covering while you were around someone with COVID-19. Face coverings are meant to help prevent someone from transmitting the disease to others, not to protect someone from becoming infected.

Any information shared with Public Health staff during contact tracing is confidential. This means that your personal and medical information will be kept private and only shared with those who might need to know, like your health care provider. Your name will not be revealed to those you may have exposed.

No, contact tracing does not use any tracking technology. Public Health staff will simply speak privately with you to get the information needed to conduct the case investigation or collect information from the self-reporting San Bernardino County COVID-19 Case Survey. All information is confidential and protected by patient privacy laws. Public Health staff may stay in touch to check on you and to make sure your symptoms aren’t getting worse.

If you have been around someone who was identified as a close contact to a person with COVID-19, you should closely monitor yourself for any symptoms of COVID-19. You do not need to self-quarantine. You may also consider taking a COVID-19 test. Visit https://sbcovid19.com/testing-sites to make an appointment for testing.

Quarantine yourself and get tested. Visit https://sbcovid19.com/testing-sites to make an appointment for testing. Continue to quarantine while waiting for your test results. If you start to show symptoms of COVID-19, contact your health care provider.

Contact tracing is an anonymous way to do your part to save lives. All you have to do is answer your phone when Public Health calls you. The more people answer the call, the more lives and jobs are saved. You can also be proactive and complete the San Bernardino County COVID-19 Case Survey. Fill in any information the survey asks for fully and completely, especially the contacts section. All responses will be automatically sent back to DPH. You will only be contacted by DPH if any essential information is missing.

Your information is always kept confidential. Early awareness helps you protect your friends and loved ones from exposure, and early medical care can improve your outcome. The sooner we can reach you, the sooner you can get advice, testing, and support.

You can visit the State’s contact tracing program’s webpage California Connected at https://covid19.ca.gov/contact-tracing. More information about contact tracing can be found on the Centers for Disease Control and Prevention’s Contact Tracing webpage.

Business Reopening

While many San Bernardino County businesses have been to reopen in some capacity, recent spikes in positive cases in the County has led to the resumption of more stringent restrictions. For example, all bars, breweries and pubs statewide have been ordered to close, and restaurants are limited to take-out, delivery and outdoor service.

Since public health mandates imposed by the state frequently change due to conditions related to COVID-19, we recommend visiting the State of California’s Blueprint for a Safer Economy page for the most current information on business openings.

Please note that businesses that reopen have agreed to adhere to County and state safety guidelines, including those in the County’s Readiness and Reopening Plan, as well as industry-specific guidelines proposed by the state, which can be found at https://covid19.ca.gov/industry-guidance.      

Businesses that are reopening should refer to the State’s COVID-19 Employer Playbook for a Safe Reopening to prevent and slow the spread of COVID-19 and lower the impact within their workplace, creating a safer, low-risk environment for workers and customers alike.

The County has developed a Readiness and Reopening Plan detailing the status of its efforts to combat the coronavirus and a series of guidelines to help businesses reopen safely.  Click here for more information: https://bit.ly/2M98JyA.

The Partnership is a new program that will provide $30 million in funding to help small businesses offset some of the costs needed to meet public health guidelines when reopening.

The COVID Compliant Business Partnership Program provides $2,500 grants to local companies that meet County and State safety and health guidelines. Participating businesses will be issued a window sign noting that “This Business Partner is COVID Compliant” — offering reassurance to employees and customers that their health is a priority. 

The County estimates the program will assist 12,000 local businesses, with money being issued to qualified applicants on a first-come, first-served basis until the funds are exhausted.  To be eligible for participation in the Partnership, a business must have been located in San Bernardino County for at least two years, have between one and 100 employees, and be current on property tax payments. Nonprofit organizations with storefronts are eligible for the program. A key County priority is to help companies that have not received support from either the state or the federal government.

Businesses that are too new or too large for the funding can still participate and receive a window sign.

Certain businesses are not eligible for the program, including race tracks, gambling facilities, adult entertainment, insurance companies, lenders, financial and investment companies, home-based businesses, and nonprofits lacking a storefront. 

The application deadline is August 31, 2020.

INDUSTRY-SPECIFIC GUIDELINES (California)

The state of California has developed a series of handbooks designed to offer guidance to businesses seeking to reopen safely. The free handbooks are tailored to address the specific needs of distinct industries.

Agriculture and Livestock https://covid19.ca.gov/pdf/guidance-agriculture.pdf

Auto Dealerships https://covid19.ca.gov/pdf/guidance-auto-dealerships.pdf

Child Care https://www.cdss.ca.gov/Portals/9/CCLD/PINs/2020/CCP/PIN_20-06-CCP.pdf

Communications Infrastructure https://covid19.ca.gov/pdf/guidance-communications.pdf

Construction https://covid19.ca.gov/pdf/guidance-construction.pdf

Delivery Services https://covid19.ca.gov/pdf/guidance-delivery-services.pdf

Energy and Utilities https://covid19.ca.gov/pdf/guidance-energy.pdf

Food Packing and Processing https://covid19.ca.gov/pdf/guidance-food-packing.pdf

Hotels and Lodging https://covid19.ca.gov/pdf/guidance-hotels.pdf

Life Sciences https://covid19.ca.gov/pdf/guidance-life-sciences.pdf

Limited Services https://covid19.ca.gov/pdf/guidance-limited-services.pdf

Logistics and Warehousing https://covid19.ca.gov/pdf/guidance-logistics-warehousing.pdf

Manufacturing https://covid19.ca.gov/pdf/guidance-manufacturing.pdf

Mining and Logging https://covid19.ca.gov/pdf/guidance-mining-logging.pdf

Outdoor Museums and Galleries https://covid19.ca.gov/pdf/guidance-outdoor-museums.pdf

Office Workspaces https://covid19.ca.gov/pdf/guidance-office-workspaces.pdf

Places of Worship https://covid19.ca.gov/pdf/guidance-places-of-worship.pdf

Public Transit https://covid19.ca.gov/pdf/guidance-transit-rail.pdf

Real Estate Transactions https://covid19.ca.gov/pdf/guidance-real-estate.pdf

Retail https://covid19.ca.gov/pdf/guidance-retail.pdf

Shopping Malls https://covid19.ca.gov/pdf/guidance-shopping-centers.pdf

Yes, if your business/industry/sector is named in a State shutdown or conditions to operate are modified, you must abide by the terms of the shutdown or modification.

Businesses can fill out this form: https://bit.ly/sbcbusinesstesting. If there are further questions, please call (909) 252-4406.

 Guidelines for cleaning after COVID-19 exposure can be found on the CDC website at https://www.cdc.gov/coronavirus/2019-ncov/community/organizations/cleaning-disinfection.html.

Parks & Recreation

Recognizing the important role being outdoor plays in our overall health, the County of San Bernardino has opened County-operated parks and lakes and is allowing city- and privately-owned parks, lakes, trails, and golf courses to open on a limited scale for passive recreation. Please check with individual facilities regarding hours of operations and any special restrictions or guidelines.

Passive recreation involves those activities one can engage in while maintaining a proper distance from others. Examples include such activities as birdwatching, walking, hiking, running, biking and boating, as well as non-contact sports like golf or tennis.

All San Bernardino County residents, of course. However, to avoid overcrowding and maintain social distancing, we are asking that nearby Southern California residents (temporarily) stay within the boundaries of their respective counties and delay any visits to our outdoor recreation areas.

All facilities are expected to maintain appropriate safety practices, including social distancing, requiring face coverings when in proximity to other people, frequent handwashing and the cleaning and disinfecting of common areas. Facilities open to the public must post signage advising visitors that social distancing and face coverings are required.

  • Outdoor amphitheaters
  • Group camping with members outside your household
  • Amusement parks or carnivals
  • Outdoor conference centers
  • Playgrounds
  • Picnic/BBQ areas
  • Basketball courts and baseball/softball/soccer fields for team activities
  • Hiking
  • Biking
  • Rock climbing
  • Skateboarding (where allowed)
  • Tennis, pickleball and racquetball (where allowed, and only by those who share a household)
  • Wildlife observation
  • Parking in parking lots for passive recreation activity
  • Off-road and dirt trails for hiking, biking and 4-wheel drive vehicles
  • Horseback riding
  • Hang gliding

Dog parks are also now open.

  • Boating (motor boats, canoeing, kayaking where allowed; passengers should be limited to household members)
  • Boat-rentals and other outdoor rentals including kayaks, canoes and paddleboards are allowed. (Those renting are asked to limit participation to immediate household members only.)
  • Parasailing
  • Water skiing
  • Fishing (by boat and by shore)
  • Swimming with household members only, maintaining 6 feet distance for others

Golf courses are now open. The following rules apply:

  • Players must bring their own clubs
  • Players are not allowed to touch flagsticks.
  • Practice putting greens and practice chipping greens will not have holes, but be limited to positioned stakes players can target.
  • Players who choose to rent a cart will be limited to one person per cart (unless riders are limited to household members). Cart keys and carts will be disinfected after each round.
  • Driving range stations will be a minimum of six feet apart. Range balls must be disinfected before being made available to customers.
  • Golf tournaments and other fund-raising events are not permitted.

Operators of recreational areas, including golf courses, shall monitor activity and advise those who are not complying with safe practices to do so. If compliance cannot be achieved, facilities will be closed

Most organized activities and sports such as basketball, baseball, soccer, and football that are held on park fields, open areas, and courts are not permitted to the extent that they require coaches and athletes who are not from the same household or living unit to be in close proximity, which increases their potential for exposure to COVID-19. Activities like ballet and karate can continue as long as they remain as non-contact outdoors. Refer to the CDPH COVID-19 Industry Guidance: Fitness Facilities for more information.

Beginning July 30, the California Department of Public Health is allowing youth sports training, conditioning, and physical education under specific circumstances. Youth sports can be done if proper guidelines are followed:

  • Assemblies, events, competitions, tournaments are still not permitted.
  • Youth sports and physical education are only permitted when there is physical distancing of 6 feet and stable cohorts like a class.
  • For sports that cannot be conducted with physical distancing only conditioning is permitted. That includes skill building, running drills and more.
  • Indoor physical conditioning is not allowed for our county.
  • Avoid equipment sharing and if unavoidable disinfect shared equipment after each use.
  • Activities that require heavy exertion should be conducted outside without a face covering.
  • Players should take a break from exercise if they experience difficulty in breathing while wearing a face covering.
  • Face coverings should be changed if they get wet and stick to face.
  • Masks restricting airflow under heavy exertion like N95’s should not be used for exercise
  • Youth sports programs should provide information to parents/guardians regarding related guidance and safety measures that will be in place

For more information on youth sports, please refer to the state Youth Sports Guidance as well as the Youth Sports FAQ.

The state has allowed day camps and has guidelines available but has not allowed overnight camps to re-open yet.
For guidance on day camps visit https://covid19.ca.gov/pdf/guidance-daycamps.pdf.

Resources and Assistance

A variety of resources for businesses and individuals can be found here: https://wp.sbcounty.gov/workforce/business-services/resources-available/

In addition, the following websites offer information you might find useful:

Information on the CARES Act can be found here:  https://bit.ly/3eozriG

There are a variety of resources specifically designed to help seniors during this crisis. Seniors can call the Adult Protective Services hotline at (877) 565-2020 and have a specialist help determine the best assistance options. There are specific age requirements for services: individuals must be 65 and older, or 18-65 dependent adults and at risk for severe neglect or abuse. Callers to 211 are directed to this program.

Great Plates Delivered

The San Bernardino County’s “Great Plates Delivered” program, under the leadership of the Department of Aging and Adult Services (DAAS), is part of a larger collaborative effort teaming the Federal Emergency Management Agency (FEMA) with the state of California, local governments and local restaurants. The program calls for local food providers to prepare and deliver three nutritious meals a day to eligible residents — adults age 65 and older who meet the following criteria:

  • Seniors who have been exposed to the coronavirus, or are at high risk due to pre-existing health conditions;
  • Living alone or with one other program-eligible adult;
  • Not currently receiving assistance from other federal nutrition assistance programs; and
  • Living below 600% of the federal poverty limit.

DAAS, which is working with the Office of Emergency Services, 2-1-1 San Bernardino County, the Joint Information Center and other departments, have been in contact with local restaurants to assess their interest and ability to participate.

DAAS is now also recruiting volunteers to help deliver the meals. Restaurants and drivers interested in helping should contact Mary Bernal at mary.bernal@hss.sbccounty.gov. The group has also established an information hotline at (888) 743-1485 for County residents only.

Free Box Fans Available to Seniors for Heat Relief

The Department of Aging and Adult Services has a limited amount of box fans (many of them donated by Molina Healthcare) available for free to eligible seniors throughout the County.

Other Programs for Seniors

The County Senior Information and Assistance (SIA) program provides information, referrals, and assistance to help senior citizens solve problems they may have. Help is available daily from 7 a.m. – 7 p.m.

Senior Information & Assistance Program
(800) 510-2020

Barstow SIA
(760) 256-3564

Morongo Basin/Yucca Valley SIA
(760) 228-5219

Needles SIA
(760) 326-9224

Rancho Cucamonga SIA
(909) 948-6235

San Bernardino SIA
(909) 891-3810

Victorville SIA
(760) 243-8459

The County Community Development and Housing Department has created a website that addresses a variety of housing concerns, including potential conflicts between landlords and tenants. Please check the website for more details: http://sbcountycdha.com/community-development-and-housing-department/housing-resources/

Any questions and inquires can be directed to:

Landlord-tenant Landlord tenant: landlordtenant@sb-court.org

Small claims & Landlord – Tenant: (909) 708-8606

Eviction Moratorium

Fair Housing FAQ

If you need to begin behavioral health services, please call the County Department of Behavioral Health access line at (888) 743-1478.

Individuals with preexisting mental health conditions should continue with their treatment and be aware of new or worsening symptoms. Additional information and resources can be found on the Substance Abuse and Mental Health Services Administration website.

The Disaster Distress Helpline is available 24 hours a day and is answered by trained crisis counselors who can support you or someone you care about who may be feeling distress related to COVID-19. Call (800) 985-5990 or text ‘TalkWithUs’ to 66746.

Local crisis services are available by the County Department of Behavioral Health at wp.sbcounty.gov/dbh/crisis-services. You may also call the Community Response Team that is in your area, open every day from 7 a.m. – 10 p.m.:

West Valley (Covering Fontana to Chino Hills)
(909) 458-1517

East Valley (Covering Yucaipa, Redlands, Loma Linda, Colton, San Bernardino, Bloomington, East Fontana)
(909) 421-9233

High Desert (Covering Victorville, Hesperia, Apple Valley, Phelan, Adelanto, Lucerne Valley, Barstow)
(760) 956-2345

Morongo Basin
(760) 499-4429